Last Updated: (February 2025)
Welcome to Andes Marketplace! These Terms & Conditions govern your use of our store, operated through Amazon. By purchasing from our store, you agree to the following terms:
1. General Terms
• Our products are sold and fulfilled via Amazon, subject to Amazon’s Terms of Service.
• We reserve the right to update product prices, descriptions, and availability at any time.
• All images, descriptions, and content on our store are for informational purposes and may vary slightly from the actual product.
2. Ordering & Payments
• Orders are processed through Amazon’s secure payment system, accepting major credit cards, PayPal, and other payment methods as listed on Amazon.
• We do not store or process payment details; all transactions are handled by Amazon’s secure platform.
3. Shipping & Delivery
• Orders are fulfilled and shipped by Amazon. Shipping times vary based on your selected delivery method.
• Tracking details will be provided upon shipment confirmation.
• We are not responsible for delays caused by Amazon, courier services, or customs processing for international orders.
4. Returns & Refunds
• We follow Amazon’s Return Policy:
• Items can be returned within 30 days of delivery.
• Returns must be unused, in original packaging, and meet Amazon’s return conditions.
• Refunds are processed via Amazon within 5-7 business days after receiving the returned item.
• If an item arrives damaged or defective, Amazon’s Customer Service will assist with replacements or refunds.
5. Product Warranty
• Any applicable warranties are provided by Amazon or the manufacturer, as indicated in the product listing.
• We do not provide additional warranties beyond those offered by the manufacturer or Amazon.
6. Liability & Disclaimers
• We strive to provide accurate product descriptions, but slight variations in color, texture, or design may occur due to handmade craftsmanship.
• Andes Marketplace is not liable for issues related to Amazon’s fulfillment, payment processing, or shipping delays.
• We are not responsible for any misuse of the products purchased from our store.
7. Privacy & Data Protection
• Customer data, including shipping and payment details, are processed through Amazon’s secure system.
• We do not collect or store personal payment details.
• Please refer to Amazon’s Privacy Policy for information on data handling and security.
8. Changes to Terms & Conditions
• We reserve the right to modify these terms at any time. Changes will be effective upon posting on our store page.
9. Contact Information
For any inquiries related to your order, shipping, or returns, please contact Amazon Customer Support.
By shopping with Andes Marketplace, you acknowledge and agree to these Terms & Conditions.
Thank you!